Customer Call Representative

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Job Description

We are looking for a Customer Call Representative that will be the liaison between our company and its current and potential customers. As a Customer Service Representative, you will be responsible for responding to incoming calls from customers, striving to effectively address their every need.

Salary range: $35000 - $45000 per year.



Facilitate and resolve client service requests.


Input data into the company computer platform to keep each customer record updated.


Maintain daily contact with customers to document and report on the status of pending inquiries regarding account problems, plus some outgoing phone calls.


Upbeat, positive attitude and an approach to work rooted in professionalism.


Schedule and confirm client appointments via phone and email.


Set up client files and obtain necessary information.


Meet personal/team qualitative and quantitative targets.


Seize opportunities to up-sell products when they arise.


Provide excellent customer service through active listening.


Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity.
  • 1
  • Negotiable
  • None
  • None
  • Re-91627
  • Permanent
  • 9

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