Fraud Customer Service Advisor

Customer Service jobs >> Advisor/Assistant/Manager

Negotiable

Permanent

Description

Fraud Advisor

£20,467

Interaction Recruitment are currently looking for Fraud Analysts to work for one of our very reputable outsourcers based in Milton Keynes. Our client is a market leader in their industry and offer a range of financial services to a number of high profile banks and financial institutions across the globe; due to expansion they are now looking for talented and experienced individuals to join their fraud advisors team. Based in the Caldecott area,

Role outline

Taking inbound calls from customers who feel their account has been subject to fraudulent activity

Making outbound calls to account holders you feel may have had some type of fraudulent activity occur on their card

Spotting anomalies in data which could be a sign of fraud

Establishing with clients their spending history and patterns

Package

Competitive salary with a number of benefits!

Working 38.5 hours on a rota basis. 3 days on 3 days off. Must be available Monday – Sunday between 8am – 8pm.

Requirements

Previous fraud experience preferable but not essential

Call centre experience is extremely beneficial

Logical and analytical thinker

Ability to solve complex problems and spot trends and patterns in data

Excellent customer service skills

Exceptional communication skills

Degree preferable but not essential

If this is a role that appeals to your current needs and you meet all of the required criteria then have no hesitations in applying for this role today! Send your CV to (url removed)  or call (phone number removed)

INDCCP
  • 1
  • Negotiable
  • None
  • None
  • CV-77510
  • Permanent
  • 3

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