Customer Service Advisor

Customer Service jobs >> Advisor/Assistant/Manager

Negotiable

Permanent

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Description

We're looking for a Customer Service Advisor to work for our client.

Our client are an ambitious and growing organisation who are a leading provider of tyre management solutions within the Motor industry. They have one of the largest stocks of car, commercial, plant, agricultural and industrial tyres available and offer the most responsive and competitive tyre and wheel service throughout Ireland & the UK. Their goal is to provide customers with a consistently high quality service at the right price.

Our client are a rapidly expanding business within the motor industry and due to continued expansion, they are looking for a Customer Service Advisor to join the team in their Portadown and Greater Belfast offices!

If you can demonstrate experience of working within a customer facing environment then you could be perfect for our client and we'd love to see your CV.

Working hours for this role: Monday to Friday 9am - 5pm

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The Role:
The successful candidate will play an integral role in understanding the importance of providing outstanding customer service and will be involved in carrying out various clerical duties within a busy office environment.

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Responsibilities:
- Answering incoming customer inquiries
- Offering support and solutions to customers
- Managing diary bookings and appointment
- Raising and creating quotations
- Liaising with customers, staff and suppliers
- Processing payments
- Assisting in debt control and various clerical duties

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Requirements:
- Minimum of 2 years in a customer facing role
- An understanding of the sales environment
- Knowledge of the automotive industry would be advantageous

- Proficient in the use of Microsoft packages including excel, outlook and word
- Superb written and verbal communication skills and ability to communicate confidently face to face and virtually
- Good time-management skills
- Flexible, well organised and able to deal with customers confidently
- Professional, friendly and approachable manner

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The Package:
- Basic salary: Up to £24,000 per annum with an OTE of £30,000

Benefits Include:
- Company pension scheme
- Employee discount
- On-site parking
- Referral programme
- Store discounts
- Bonus scheme
- Performance bonus

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Think that this Customer Service Advisor role is the perfect job for you? Then we'd love to hear from you.

Click the 'Apply Now' button, send us your CV and we'll consider you for the first round of interviews.

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You could be right for this Customer Service Advisor position if you've previously worked as any of the following: Client Service Advisor, Receptionist or as a Customer Care Agent
  • 1
  • Negotiable
  • None
  • None
  • CV-75850
  • Permanent
  • 3

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