Commercial Gas Engineer - Office based

Engineering jobs >> Engineering

Negotiable

Permanent

Description

Commercial Gas Engineer - office based, required for a specialist commercial heating solutions manufacturer ideally based up to 45 minutes away from Banbury. Salary £35k - £38K depending on experience.

THE ROLE - Commercial Gas Engineer - office based

Customer service by supporting after sales requirements. To assist the Technical Support Manager in achieving highest levels of technical support for customers and colleagues. Responsible for supporting the Technical Department as the front line point of contact for technical enquiries.

The role involves:

Primary contact for technical enquiries from customers and colleagues
Assist TSG manager to improve technical enquiry handling procedures
Assist with the prompt processing of warranty claims, reports and detailed analysis on warranty costs through CRM
Assistance in providing analysis on product/component performance to TSG Manager through CRM
Assist the Service Manager with a range of administrative duties and act of backup as required
Assist TSG Manager to improve TSG processes to meet department goals for warranty claims
Manage process for administration of van stocks and carry out quarterly audits with support from Technical Support AdministratorTHE PERSON - Commercial Gas Engineer - office based

Essential Criteria:

You should have your commercial gas tickets. Gas Safe, F-Gas or similar qualifications.
Good understanding of HVAC Industry, commercial boilers, water heaters and their applications
Good IT knowledge including standard Microsoft Office packages and Navision/CRM type software

THE PACKAGE - Commercial Gas Engineer - office based

Salary £35K - £38K, depending on experience.

THE LOCATION - Commercial Gas Engineer - office based

You'll be office based in Banbury and will be required to be in the office from 08:30 to 17:00 Monday to Friday.
Ideal locations: Stratford-Upon-Avon, Warwick, Royal Leamington Spa, Kenilworth and Bicester.

We'd like to thank you for your interest. However due to high volumes we are unable to respond to all applicants
  • 1
  • Negotiable
  • None
  • None
  • CV-70081
  • Permanent
  • 5

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