Head of Food Beverage and Retail

Hospitality & Catering jobs >> Porter

Negotiable

Permanent

Description

Box Leisure: "The Cutting Edge of Leisure Careers"

HEAD OF FOOD BEVERAGE & RETAIL

Holiday Park | Argyle and Bute | Permanent | Full time Salary: £40-45k

Live-in accommodation can be made available
An amazing opportunity to join one of the UKs leading leisure park companies situated in the Scotland. This reputable holiday park operator offers a high quality lifestyle opportunity, wonderful working environment, access to a myriad of leisure and outdoor activities and is well connected to the national motorway network. Are you Looking for a career and not just a job?  Do not look any further as our client is now recruiting for someone to join their flagship resort in the beautiful village of Lochgoilhead, Argyll.  It would be your job to provide their clients with an amazing holiday experience which makes our regular clients return time and time again. 
 
You will be responsible for driving, financial success, guest service and maximising the potential of the Food & Beverage front and back of house departments and offerings on park. You will nurture an environment that allows your team to perform at their best through high performance and high fulfilment and creating memories for our guests and giving our team opportunities of a lifetime.

Head of F&B and Retail role responsibilities:
 
Directs, leads and coaches the team’s activities within the Food & Beverage front and back of house departments to ensure all areas of responsibilities are covered.
 
Takes ownership of the Food & Beverage departments, monitoring consistent delivery of a quality experience in line with the Brand Standards and continually looking and learning to develop your department.
 
Confidently deals with guest concerns with the ability to resolve problems, showing empathy and understanding continually looking to improvise with opportunities our guests provide.
 
Creates an environment where your F&B leaders are encouraged to never stop looking and learning to perform at their best through an understanding of the 5 critical questions in Performance with Fulfilment. 
 
Continually provide feedback and coaching to your F&B leaders, conducts regular Coffee Chats and reviews.
 
Working collaboratively with all central teams to continually improve the guest hospitality experience. 
 
Manages compliance with all relevant legislation, company and Health & Safety policies within your area of responsibility
 
Ensure all Food & Beverage areas Health & Safety checks are being carried out daily and any concerns are raised to the General Manager or Maintenance team. 
 
Manages the venue revenue against budgets, optimising opportunities to deliver higher growth Qualifications Experience Essential:
 
Understanding of different communication styles with the ability to be able to communicate with versatility at all levels
 
Has a high level of operational knowledge specific to your area of expertise and uses this skill and knowledge to coach leaders and team to thrive
 
Ability to effectively lead, motivate and engage your leaders and team, even in times of high demand
 
Able to manage multiple priorities and adapts quickly to changing requirements
 
Willingness to challenge if standards aren’t meeting required levels
 
Be able to make decisions confidently  
 
Good financial knowledge with the ability to manage costs in line with the Food & Beverage department budgets 
 
Ability to coach and give feedback to leaders and team to improve performance Desirable:
 
Health and Safety level 3 
 
Strategic planning Please speak to Mandy at Box Leisure for more information
  • 1
  • Negotiable
  • None
  • None
  • CV-68411
  • Permanent
  • 0

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