Application Support Analyst

IT/Software/Telecoms jobs >> IT

Negotiable

Permanent

Description

Application Support Analyst – Coventry – Full Time - Permanent
 
Due to growth and expansion of the current team, we are looking for a driven individual, innovative by nature with high attention to detail to join the team as an experienced application support analyst. This is a fantastic role working for a head office location.
 
You will be joining during a very exciting and busy time, with upcoming launches and projects to get involved in and contribute to. You will be joining a strong team who works collaboratively but will still have the chance to also make your own mark and contribution to work you do.
 
The company offers free on-site parking, onsite squash courts and a real “family” atmosphere to work in. Good development and a generous salary offered with regular reviews.
 
The Application Support Analyst  essential experience required

Good SQL experience
Experience with CRM
Experience of providing support for multiple applications within a business
Previous experience of providing support (in general) 
The Application Support Analyst Role Will Involve

Providing 2nd and 3rd line support to the support desk for issues relating to business applications
Project management
Working on new launches and releases within the business
Stakeholder management
Working through a queue of tickets raised
Dealing with software upgrades and installations
Providing payroll support for departments
Working within a team towards common goals 
Salary for the Application Support position : £30,000 - £35,000 (based on experience)
 
Application Support Analyst – Coventry – Full Time - Permanent
  • 1
  • Negotiable
  • None
  • None
  • CV-68101
  • Permanent
  • 2
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