Back Posted: Jun 21 2025

Contact Centre Agent - Uncapped Commission

United Kingdom

Customer Service jobs >> Advisor/Assistant/Manager

Negotiable

Permanent

Name Confidential

Description

Part time: Permanent - 20 Hours per week

Salary: £25,087 pro-rata rising to £25,684 pro-rata at 8 months in role, plus uncapped commission

Location: Merthyr Tydfil Contact Centre

Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH

Part-time shift pattern:

MondayTuesdayWednesdayThursdayFridaySaturdaySunday

OFFOFF16:30-21:0016:30-21:0016:30-21:0009:45-18:00OFF

If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdown’s with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.

We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Merthyr?

We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment, or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.

What’s in it for you?

A great starting hourly rate of £12.82 per hour, plus incentives and bonuses

Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us

Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly

Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family

Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year

Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want

Volunteering days, so you can give back to your local community

Optional Private Healthcare and Dental, to protect you and your family

On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?

No. of positions available*: 1
Salary: Negotiable
Experience: None
Education: None
Post Date: June 21, 2025
Job id:. CV-49179
Position Type: Permanent
Applicants: 0
Views: 2

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