Senior Design Researcher

Other jobs >> General

Negotiable

Permanent

Description

Job Description



Visa Global Product Design is comprised of five specializations: Design, Research & Accessibility, Design Engineering, Design Operations and Content Creation & Design Strategy.







Research & Accessibility is looking for a Senior Design Researcher to join our team. We believe that great design has the ability to engage and inspire users, and we strive to rethink and redefine how users interact with Visas applications and products. All of our team members are innovative thinkers and strategic problem solvers who are as analytical as they are creative. We value hard work, accountability and collaboration, and we prize proven skills and team success over personal gain.







In this role, youll work closely with UX designers, developers and product managers to create research strategies driven by business goals and priorities. You must be results-oriented and have the ability to work independently, prioritizing many competing needs and effectively navigating ambiguity. Although we prefer candidates be located in one of our Design Research hubsAustin and San Franciscowe are open to the possibility of a remote work arrangement should it suit all parties.







ROLE RESPONSIBILITIES INCLUDE:



Work closely with product managers, clients and other stakeholders to create UX strategies that align with business goals and priorities



Propose and execute on UX research roadmaps



Plan and lead usability tests (web and mobile), as well as a full spectrum of generative, iterative, and evaluative design research activities, including surveys, interviews, tree tests and card sorting



Create personas, journey maps, user flows, wireframes and concepts



Plan, facilitate and produce deliverables from design thinking workshops



Analyze existing software (web and mobile) for usability issues and provide recommendations for improvement



Create, analyze and validate information architecture



Justify research and design decisions based on a thorough understanding of contemporary user-centered design methodologies



Quickly propose possible solutions to UX issues to guide design



Manage stakeholder, partner and vendor relationships
  • 1
  • Negotiable
  • None
  • None
  • Re-195389
  • Permanent
  • 4

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