Sales Engineer Service Providers

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Job ID:

Company Name: NETSCOUT

Looking for a Sales Engineer to sell to Service Provider customers


Sales Engineer - Service Providers

NETSCOUT SYSTEMS, INC. (NASDAQ: NTCT) is a market leader in real-time business assurance, service assurance and network security solutions for todays most demanding enterprise, service provider and government networks. We collect, correlate, organize, and analyze all traffic data from all corners of your environment.

Headquartered in Boston Massachusetts, NETSCOUT has approximately 2,500 employees and offices across the globe. NETSCOUT serves the Global 5000 enterprise community as well as government agencies and telecommunications service providers.

NETSCOUT is an industry leader in advanced network, application and service assurance solutions as well as network visibility, security and DDoS solutions. With the Arbor Product suite, NETSCOUT has been focused on protecting the majority of the worlds service providers and largest enterprises offering the most comprehensive DDoS protection solution across the most demanding and complex IT environments.

NETSCOUT is looking for a motivated and energetic individual to join our Sales Engineering team. In this role, the Sales Engineer (SE) will be responsible for providing pre-sales engineering support for the US service provider sales team. You will be responsible for the technical sales win in the sales cycle by combining the technical expertise mixed with sound sales skills and articulating unique NETSCOUT value to Tier1 ISP accounts.

By having a strong background in selling solutions and solid understanding of all phases of the sales cycle, you will support the sales team as a technical consultant. You will engage early in a deal to help set sales strategy, understand how to lead discovery, craft a solution to solve a customers business need, and get deep in validating solutions with key service provider stakeholder groups. This requires an in-depth understanding of a customers technical infrastructure and network.

What you need for this position:

- BA/BS or equivalent experience

- 8+ years of Technical experience in networking, ISP and/or Security Industry, as a Sales Engineer with experience leading projects and working with customers.

- Technical experience with TCP/IP, Routing/Switching Topologies and Networking Protocols, including BGP, VPN, Ethernet, VLANs, HTTP, DNS, NTP, DHCP, RADIUS, TACACS, VoIP, Netflow, GRE and MPLS is required.

- Understanding of large ISP networks is extremely desirable.

- Technical experience with a security background and knowledge of Firewall, IDS, IPS, DDoS, network exploits, internet malware and packet analysis is preferred.

- Experience in customer engineering, network engineering for a data network vendor, service provider or network security is preferred.

- Experience selling and working in network management (Splunk, ArcSight and QRadar) is preferred.

- Must be able to create and deliver field trials, manage competitive bakeoffs, run onsite presentations, perform product demonstrations, lead whiteboard discussions, etc., to best present Netscouts solutions in the best possible light in order to close deals to commercial customers.

- Ability to travel within the U.S.

Specific Pre-Sales and Project Management Skills:

- Delivering persuasive customer value proposition presentation and demonstrations.

- Managing and delivering technology workshops.

- Building BOMs / Project plans for customer requirements.

- Owning and responding to RFP/RFQ/RFIs.

- Executive business case presentations.

- Conference/Seminar/webinar presentations.

- Understanding/Defining customer use cases (business and technical)

- Feature request definition, promotion and management.

- Building and delivering training for customers.

- Managing the delivery of a customer project.

- Negotiating and setting customer expectations.

- Organizing internal and external resources to ensure on-time, smooth and high-quality delivery.

What is in it for you:

- Capability to provide complete end to end solutions utilizing the latest in cutting edge technology selling to Tier1 ISP customers. Solving technical and business problems for your customers.

- Well-developed career path that can contribute turning technical pioneers into high-powered Sales Engineers. We understand our success is due to our people.

- Enjoy a competitive compensation and benefits package that includes a liberal vacation policy, matching 401k plan, tuition reimbursement, ESPP, Presidents Club, medical, dental, domestic partner benefits, company-paid life insurance, short and long-term disability and AD & D. We also offer both a Flexible Medical and Childcare Spending Account.


Education Bachelors (or equivalent work experience)

Job Type Full-Time

Location CO - Colorado Springs, US-Colorado (CO), CO - Denver

Preferred Language English
  • 1
  • Negotiable
  • None
  • None
  • Re-178232
  • Permanent
  • 17

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