Customer Service Associate / Keyholder (Full Time)

Other jobs >> General

Negotiable

Permanent

Description

Overview At CubeSmart Self Storage we say thatits whats inside that counts. Thats whereyoucome in. As a Customer Service Associate / Keyholder (Full-Time), the compassion you show to customers, the care you take in handling your retail store and their belongings, the way you collaborate with your fellow teammates, and the passion you take in learning and growing with us counts. Responsibilities What CubeSmart offers Competitive hourly rate Paid Time Off - Vacation, Sick, and Holidays No late hours or extended holiday hours Medical, Dental, & Vision Coverage 401k retirement plan with company match Tuition Reimbursement Your role at CubeSmart Here you will become an expert in all things storage! You will greet and provide exceptional service to every customer that walks through your doors or calls on the phone. Often times, youll be helping customers during some of their most challenging times, making a difference when they need it most. In addition, you will. - Listen to customers to understand their unique situation and recommend solutions and products that meet their needs based on your expertise, CubeSmart training, and available in-store technology - Become an expert on the leasing process, explaining it to customers and managing all aspects of rentals from making a sale, to taking payments, to selling merchandise, to offering insurance and making collection phone calls. - Take ownership of your stores retail business, including operating the point of sale system, processing reports, and making bank deposits. - Participate in operations activities such as: inspecting the store through daily walk-throughs, performing lock checks, and cleaning and maintaining the property. Youll love working here because - Youll make a difference.You will help people by listening to the challenges our customers face and easing their concerns and creating friendships with fellow teammates while serving a common goal. Here, not only do you care for belongings, and memories, you care for individuals, too. - Youll belong to a team.Youll feel it when you walk through the doors -- a different type of work environment where its not just about storing customers belongings, but about being a place where you can belong, too. Together, we create an inspiring and collaborative environment where opinions matter and voices are heard. We work together to simplify challenges and innovate solutions that make storing with us easy and makes working together rewarding. - Youll grow with us.Youll be empowered to maximize your potential at CubeSmart and beyond. You will share your talents with others while also developing new skills as you take on different types of work assignments. From taking training courses to taking the lead on team initiatives, from learning a new skill to mentoring a new teammate, youll find many opportunities to grow with us. Qualifications Youd be great in this role if you have. - A passion for customer service and helping people. - A high school diploma or equivalent. College education is a plus. - 3+ years experience in the retail or service industry (for example department stores, supermarkets, warehouses, specialty convenience, hotel, and restaurant). - A positive, outgoing personality with passion for helping people. - Strong accountability combined with enthusiasm for teamwork. We also want you to know that... - You must have the ability to work Saturdays and Sundays. - Valid drivers license and insurance with access to reliable transportation used during the work day. - The physical demands described here are representative of those that must be met by you to successfully perform the essential functions of this job. While performing the duties of this job, you will be frequently required to stand, sit, kneel, crouch, crawl, bend, climb or balance on a ladder, and maneuver around physical properties while performing various maintenance and inspection duties. On occasion, you may need to lift and/or move up to 50 pounds. - Reasonable accommodations may be made to participate in the job application or interview process, and to enable individuals with disabilities to perform the essential functions of the job. A little more about whats special at CubeSmart. At CubeSmart we say thatits whats inside that counts. To us, this is far more than a tagline about storage. It is also about what you will find in a career here. We believe our teammates are the heart of all that we do, which is why we care deeply about the experience we offer. CubeSmart is a place where youll make a difference, helping customers during some of their most challenging times, making a difference when they need it most. Here, youll belong to a team that works together to simplify challenges and innovate solutions that make storing with us easy and makes working with us exciting. At CubeSmart, youll grow with us, discovering countless opportunities to develop your skills, maximize your potential, and expand your career. At CubeSmart, when we sayits whats inside that counts,were saying you count. We are an Equal Opportunity Employer,Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity. Refer this job to a friend Location(s)US-MI-Lansing Job ID2020-10588 TypeRegular Full-Time CategoryCustomer Service/Retail
  • 1
  • Negotiable
  • None
  • None
  • Re-164018
  • Permanent
  • 2

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