Sr. Sales Service Analyst

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Sr. Sales Service Analyst

Mondelz International

3,640 reviews


Wilkes-Barre, PA 18762

Mondelz International

3,640 reviews

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Mondelz International, Inc. empowers people to snack right in over 150 countries around the world. Were leading the future of snacking with iconic brands such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. Our 80,000+ colleagues around the world are key to the success of our business. Great people and great brands. Thats who we are.

Join us on our mission to continue leading the future of snacking around the world by offering the right snack, for the right moment, made the right way. Its time for you to Make It with Mondelz International.

Remove non-selling activities from a Customer Business Team to maximize sales to National Accounts or export customers with over $250MM in revenue per year. Improve trade payment compliance and overall financial controls of promotional funds for accounts with a trade budget greater than $20MM per year. Manage and resolve customer deductions and short-payments in support of Mondelz International receivables targets. Complete revenue reporting and event analysis to support increasing business of highly complex customers. Manage customers promotional systems. This role supports highly complex customers that are National Accounts or Exports.


Handling of Business Forms and TPM input (contracts, event entry, new items, price changes)

Resource Utilization

Bill Payment & Deduction Resolution


In addition to the core functions above, some secondary responsibilities will be assigned as dictated by business needs.

Functional Technical Competencies Gained in Role:

Microsoft Office Programs, Basic Excel skills for functional usage, data manipulation, and reporting, SAP systems

Lominger Competencies Gained in Role:

Ability to work well in a team environment, Multi-tasking , Leadership Skills


Field Sales, HQ, Brokers, OTB, BTC, Master Data, Customers National Accounts or Exports (i.e., Wal-Mart. Loblaws, Shopper Drug Mart, Sobeys, Metro) SSO Team Leads, SSO Sr. BPM



Bachelors degree is Preferred

LOMINGER / LEADERSHIP Competencies Necessary for role & Level of Expertise

Excellent communication skills (verbal and written), Ability to interact with all levels of managementHigh-level problem solving and decision makingTime management / multi-taskingAbility to work well independently in a team environmentOrganization and prioritization skillsStrong leadership skills

FUNCTIONAL / TECHNICAL CompetenciesNecessary for role & Level of Expertise

Intermediate Excel skills for report creation and data analysisAbility to utilize technology to work smarter and improve the level of service to constituents

Mondelz Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact ************ for assistance.

Applicants must complete all required steps in the application process, including providing a Resume/CV, in order to be considered for this position.

Mondelz International - Just posted

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