Benefits - HR Specialist II

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Conagra Brands has the most energized, highest-impact culture in food. Our people persistently challenge and disrupt marketplace/business conventions and we are respected for our great brands, great food, great margins and consistent results. Conagra Brands, be part of building something BIG.

Position Responsibilities

- Administer employee benefit plans such as Medical, Dental, Vision, Life, Short-Term Disability, Long-Term Disability, Wellness, and other programs as implemented.

- Provide high-touch customer service that meets expected service levels and business performance goals via multiple mediums (telephone, email, etc) and log tickets into a case management system.

- Assist employees, HR Partners and Managers with inquiries regarding benefit policies, benefit programs, Workday functionality and Workday processes.

- Provide subject matter expertise on benefit processes and transactions in Workday.

- Assess inquiries or reported issues to determine best method of resolution.

- Assist employees with the use of self-service functionality within Workday.

- Ensure the integrity of employee records and Workday data by running various audit reports and performing corrective action.

- Process hourly US payroll on a weekly basis.

- Identify, suggest, document and implement ongoing process improvements.

- Works collaboratively within a team to share ideas, ownership, and accountability for driving improvements and consistency of execution for key HR processes

- Participate in scheduled and ad hoc training to improve policy and process acumen.

- Perform other duties as assigned.

Position Qualifications

- Bachelors degree in applicable field, preferred

- High school diploma, plus 3 years+ experience in Benefits-related field, required

- Analytical aptitude and strong troubleshooting skills

- Excellent telephone manner with clear, concise and professional communication skills

- Demonstrated broad Benefit knowledge and experience.

- Customer Service and call center experience preferred; previous experience in a centralized HR Shared Services environment is a plus

- Strong verbal, written and interpersonal communication skills to interact with employees, team members and HR Partners.

- Ability and willingness to work in a team environment

- Self-motivated and independent problem solving ability

- Experience with Workday or other HRIS systems, preferred

- Spanish speaking skills, desired

- Ability to maintain the confidentiality of sensitive information

- Ability to work in a change-filled environment and manage multiple tasks with frequent interruptions, required

- Proficiency in MS Office applications (Outlook, Word, Excel, PowerPoint, etc.)

Last Modified: October 2019



Conagra Brands is an equal opportunity employer and considers qualified applicants for employment without regard to sex, race, color, religion, ethnic or national origin, gender, sexual orientation, gender identity or expression, age, pregnancy, leave status, disability, veteran status, genetic information and/or any other characteristic or status protected by national, federal, state or local law.
  • 1
  • Negotiable
  • None
  • None
  • Re-141991
  • Permanent
  • 2

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