Bodyshop General Manager

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Bodyshop General Manager

We have an exciting career opportunity for an experienced Bodyshop General Manager

Salary circa £85k OTE (includes incentive pay)

* 22 days holiday, plus bank holidays

* Realistic incentive scheme

* Workplace Pension scheme

* Life assurance (after a qualifying period)

* Access to company training and development programme

* Working hours Monday to Friday 07:30am to 17:00pm

Key Responsibilities
* Achieving sales and profit objectives in line with the plan for your business

* Engaging all staff, reviewing the performance and objectives of staff, identifying and developing training plans

* Holding daily meetings with key staff to agree output targets and provide feedback on previous day’s performance.
* Monitoring customer complaints, ensuring that they are resolved quickly and fairly, and develop strategies to improve services
* Work with Sales & Marketing Executives to develop service solutions to secure new (or retain existing) business
* Build close working relations with new and existing clients
* Ensuring that all Housekeeping, Health and Safety, BSI0125 and Manufacturer compliance requirements are adhered to
* Preparing accurate reporting in line with weekly and monthly reporting requirements (DOS)
* Act as the 'public face' for site, whilst planning, organizing, directing and controlling all aspects of the business

* Actively encourage customer feedback to evaluate.

* Develop detailed knowledge of client profiles and our additional services and rates to maximise upselling opportunities

* Participate in a flexible management team ensuring that facilities are resourced 5 ½ days a week

Skills/Experience & Qualification
* 5 years senior Paint & Body experience or similar

* Confident, Smart, driven and hungry for sales
* Excellent communication skills written/verbal with ability to develop staff
* Demonstrates outstanding customer service in all customer transactions
* Encourages collaborative working environment
* Computer literate with technical and/or business degree (preferable)

Personal Attributes
Highly motivated - Customer focused - Demonstrates Tenacity - Strong leadership and team-working skills - Self-Reliant - Positive and outgoing - Engaging - Pays close attention to detail - High Standards of Presentation - Positive bench mark for staff

About Motofix

Headquartered in Surrey, the Motofix Group is a leading vehicle body repair provider and with eight specialist service delivery centres in the South and Southwest of England. Employing a skilled workforce of more than 250 people, the Group repairs over 18,000 vehicles annually and holds corporate compliance and service reputation as core brand values. Motofix is endorsed by 24 vehicle manufacturers, including some of the world’s leading brands. All sites hold the prestige BSI Kitemark accreditation and selected sites now offer ADAS and structural aluminium repair capability. Motofix is a trusted supplier to some of Europe’s leading insurers, Fleet and Managed Services companies. Utilising central claims resources, the Group adheres to customers’ preferred operating standards and strongly upholds a uniform business blueprint in all repair sites. This process-driven approach ensures best in class solutions are created and implemented, leading to exceptional customer outcomes
  • 1
  • Negotiable
  • None
  • None
  • CV-99959
  • Permanent
  • 2

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