Content Marketing Manager

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Our client is a high growth global B2B SaaS company in the customer service

space that recently closed a round of funding and is looking for an experienced

Technical Writer. This is a ground floor opportunity where you would own

technical content creation for a high growth B2B SaaS company including

creation of white papers, e-books, fact sheets, and other material used for

demand generation. This position offers competitive pay and great benefits!

What you ll do:

* Create well-researched ebooks, whitepapers, and factsheets to be used in

all stages of our marketing and sales funnel

* Regularly update our Knowledge Base with product support articles and

video tutorials

* Deliver content for online demand gen, web content, ABM campaigns, and

other assets

* Research/collect original data for content (research will involve data-

driven analysis, so a knack for both letters and numbers is required)

* Compile and analyze customer product usage statistics to create

interesting stories

* Collaborate with product, marketing, customer success, and operations

teams to extract internal data to turn into compelling stories

* Adhere to high editorial and data analysis standards


* 2-3 years of previous experience as a technical writer or a similar role

* Top-notch communication skills, and impeccable attention to detail

* An interest in or experience with the customer service industry

* Experience with data research; proficiency in Excel or similar data

management software

* Ability to translate strings of numbers into easy-to-understand concepts

* Familiarity with or interest in video content

* Quick learner and a general understanding of our product and the

industries we serve (prior SaaS knowledge is desirable but not required)

* Creativity and natural curiosity; an inner drive to learn without a lot

of hand-holding

* BSc in Marketing, Journalism, Communications or a related field

* Willingness to take a writing test before being hired
  • 1
  • Negotiable
  • None
  • None
  • Re-99577
  • Permanent
  • 6

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