Internal Quality Assurer

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Job Description
Title:                                                    Internal Quality Assurer
Summary/Purpose:                              To lead, motivate and develop a team of Assessors to improve the quality of delivery across all learning programmes, ensuring high quality teaching, learning and assessment for all learners.  Responsible for ensuring the company’s Internal Quality Assurance processes are rigorous and lead to continuous improvement, improved learner satisfaction and success rates across the team
Reporting to:                                      Quality Assurance Manager
Supervising:                                        N/A
Duties and Responsibilities:

Responsible for motivating and developing a team of Assessors to ensure learners have a positive learning experience and KPIs are achieved
Responsible for developing a team of Assessors to improve the quality of delivery across all learning programmes
Responsible for managing sampling and verification activities to improve the progression and achievement of learners
Responsible for ensuring that all IQA activities continually meet the needs of the learners, exceed the requirements of Awarding Organisations &, Welsh Government.
Manage an ongoing cycle of standardisation meetings for Assessors to ensure best practice is shared across all sectors
Manage delivery models and other resources to embed a consistent and standardised approach to delivery
Accountable for ensuring literacy and numeracy are embedded throughout the learning programme
Accountable for ensuing Assessors embed the cross cutting themes of Safeguarding/Prevent, ESDGC,  Wales the Language and Culture, Equality & Diversity and Health & Safety/Well-being
Complete regular sampling of Assessor activity to ensure consistency across the team
Ensure sampling is completed and turned around within the timescales set
Know and understand what profiles are planned each month, planning to ensure the profiles are achieved. 
Monitor closely the ‘panel process’ to ensure all portfolios are accounted for
Responsible for completing IQA reports, clearly, well written and with enough detail to support and improve performance
Participate in and/or manage EQA visits to ensure the visit schedule is adhered to, all portfolios requested are presented and meet the standards resulting in a positive visit
Responsible for managing, planning and completing IQA observations of Assessors to ensure the IQA strategy is met
Accountable for coaching and developing Assessors ensuring they are ‘excellent’ in their grading
Ensure Assessors are supported, trained and developed with particular focus on those that are unqualified and those that have been graded ‘adequate or unsatisfactory’
Ensure all staff are aware of developments in their occupational sector by way of self-study and research and CPD logs / records maintained
Support the Quality Assurance Manager by identifying improvements to the IQA strategy through a process of review to improve delivery and success rates
Aid in the development of new qualifications and gain centre/scheme approval when necessary
Accountable for the development of resources and learning materials to support a wide range of vocational and learning needs.
Develop current processes to ensure continuous improvement in the delivery of all qualifications to meet KPIs and exceed success rate targets
Maintain knowledge and adherence to Work Based Learning Professional Standards, Education Workforce Code of Practice and company’s Code of Conduct   
Person Specification

Experience & Qualifications essential
Assessor and IQA qualification
Relevant occupational competence
Experience of delivering training and support
Full driving licence with use of own vehicle
Experience and a proven track record of leading a team of IQAs
Experience of co-ordinating EQA visits
Been actively involved in an Estyn Inspection
Skills Desirable
IT Literate
Committed to continuous improvement
Ability to communicate well and effectively with colleagues and clients
Accurate with good attention to detail in all areas of work
Proactive with a willingness to learn, help others and take on tasks using own initiative
Fluent Welsh Speaker

Safeguarding Knowledge and understanding
In depth knowledge of Apprenticeship programmes including framework requirements, IQA processes and assessment methods
In depth knowledge of Awarding Organisation requirements
In depth knowledge of Estyn Inspection requirements

Self-motivated, self starter.
Flexible in approach.
Team player
Adapts well to change
Having a conscientious and self-disciplined approach to independent working
Willing to travel to fulfil the requirements of the role
  • 1
  • Negotiable
  • None
  • None
  • CV-98887
  • Permanent
  • 11

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