Change Communications Lead

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Description The Communications Lead develops and coordinates lines of communication within the organization among employees. The Communications Lead works on problems of diverse scope and complexity ranging from moderate to substantial. Responsibilities This individual leads communications strategy for high priority, enterprise-wide change initiatives and major organizational shifts, including mergers & acquisitions. The individual is a strong strategic counselor and develops integrated communications plans that will have broad impact across the business, develops communications materials for segmented audiences, and supervises a team dedicated to creating positive energy around change, engaging employees and building trust. RESPONSIBILITIES + Lead change communications efforts that drive and reinforce positive change across the company + Build integrated communications strategies that support key business priorities + Work closely with senior leaders and change sponsors to influence change communications approach across the enterprise + Serve as a consultant for the roll-out of major organizational shifts helping to position changes appropriately and reach segmented internal audiences with locally relevant information + Create clear and consistent internal communications, creative multimedia content and compelling storytelling packages that reinforce Humanas brand and customer-centric approach + Build strong alignment with cross-functional colleagues on internal communications strategy and content prioritization. + Leverage data and analytics to inform and adjust strategy and implementation. SKILL SET + Bachelors degree in communications, public relations or related field + 10+ years of employee communications or public relations experience with proven expertise in change communications + Adept at data and analytics to drive content and channel decisions + Demonstrated ability to independently plan, lead and implement multimedia communications projects + Ability to work under tight deadlines, multitask and deliver quality work under pressure + Exceptional written communications skills and deep experience as a content creator + Proactive, flexible and always seeking improvement and positive change + Ability to influence + Foster an open, inclusive and diverse community at Humana + Advanced skills using O365 suite, including Teams and SharePoint ADDITIONAL PREFERENCES Education or Certification in Organizational Change Management Scheduled Weekly Hours 40 About Us Mission: At Humana, our cultural foundation is aligned to helping members achieve their best health by delivering personalized, simplified, whole-person healthcare experiences. Recognizing healthcare needs continue to evolve for each person, for each family and for each community, Humana continuously creates innovative solutions and resources that help people live their healthiest lives on their terms when and where they need it. Our employees are at the heart of making this happen and thats why we are dedicated to building an organization of dynamic talent whose experience and passion center on putting the customer first. Equal Opportunity Employer It is our policy to recruit, hire, train, and promote people without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, or veteran status, except where age, sex, or physical status is a bona fide occupational qualification. View the EEO is the Law poster. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact for assistance. Humana Safety and Security Humana will never ask, nor require a candidate provide money for work equipment and network access during the application process. If you become aware of any instances where you as a candidate are asked to provide information and do not believe it is a legitimate request from Humana or affiliate, please contact to validate the request.
  • 1
  • Negotiable
  • None
  • None
  • Re-97382
  • Permanent
  • 4

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