Contract Manager

Human Resources (HR) jobs >> Recruitment & Resourcing




Contract Manager

We are recruiting Contract Managers to work with a fast growing European Start up.

Role of an Contract Manager

To manage the daily operation of customer accounts/sites in line with contractual obligations and service level agreements (SLAs) whilst managing and developing the onsite account team. To develop and maintain excellent working relationships with customers and deliver hours and margin against budget. To ensure conformance to quality standards and that standard operating procedures are followed.


To demonstrate full ownership of account management and site processes
To build and maintain local customer relationships through regular formal & informal meetings
To collate, prepare and present relevant monthly customer reviews
To manage and maintain an active headcount (in line with customer demand) to ensure daily fulfilment of requirements are met
To forecast and plan recruitment in conjunction with the above
To lead, coach and develop theonsite team through:
o Daily & weekly team meetings
o Regular 121s
o Annual PDRs
To demonstrate company visions and values
To operate within company SOPs and all compliance / legislative processes as dictated by customer relationships
To ensure full accuracy of payroll & invoicing and manage any invoice query management
To build and maintain strong relationships with key stakeholders at Head Office and to drive the onsite team to build strong relationships with relevant personnel
To be responsible for full workforce management - to include, but not limited to, holidays, sickness/absence, quality, performance
To ensure workforce training is scheduled and completed in line with onsite requirements
To produce and circulate weekly KPI reports both internally and externally
To demonstrate market awareness through competitor analysis
To manage onsite expenditure in line with guidelines agreed with line managerAs a successful Contract Manager you will need to have

Experience dealing with multiple clients preferably in the recruitment sector
Ability to hit and exceed targets and objectives
Excellent communication and organisational skills
Computer literate - outlook, excel and word
Ability to report critical information accurately and to tight deadlines
Ability to use a common sense approach to problem solving
Full driving license essentialBenefits of working with us as an Contract Manager:

The chance to make an impact in one of the fastest growing start-up companies in Europe.
A global team formed by dynamic, highly skilled and ambitious people.
25 days Annual Leave + bank Holidays
A company passionate about diversity and inclusion
A competitive salary + variable compensation
Remote & Flexible working hours.
Birtholiday- Paid Day off for your Birthday.
Cycle to work scheme*
Pension scheme contribution
Private Medical Insurance with Vitality*
Employee Assistance Programme provided by Vitality*(*Upon completion of probation period)

If you are interested im the above Contract Manager roles, please click apply

If you are looking to contact our onsite team, please visit the site locator on our website.

Single Resource do NOT charge any fees for our services.

Single Resource Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers
  • 1
  • Negotiable
  • None
  • None
  • CV-84226
  • Permanent
  • 4

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