Group Product Manager Emerging Affluent Consumer Digital Experience (Investment Platforms)

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The Self-Directed Investing Product Manager will report to the Head of Emerging Affluent Consumer Digital Experience. He/She will be responsible for developing digital experience vision and associated roadmap to acquire, retain and service these customers in the emerging affluent segment. The person in this role will collaborate with peers and other leaders to visualize, strategize, prioritize, implement, and measure our impact and growth with self-directed investment customers to maximize digital product value to the bank. Core responsibilities include: Collaborates with stakeholders and business partners to define digital capabilities and experience and aligns with other mass affluent, emerging wealth segment strategies Establish, monitor, and maintain cross-departmental communication about how product work is prioritized and managed, as well as how key metrics are performing Partner with capability managers, delivery managers, architects, UX Design, scrum masters, business lines and other product managers to evangelize the best solutions and facilitate execution across various stakeholders. Hands-on leader who excels at data analysis and customer research to drive discovery and ensure the right problems are identified along with the most fitting solution. Work collaboratively across BLs / Functions to define, sequence, and execute the self-directed investing roadmap. Act as a leader and mentor for other digital product managers. Advocates and embodies customer-obsession, within and outside the Emerging Affluent team, resulting in simple, frictionless, & innovative digital products/experiences Presents persuasively and authoritatively to peers and senior leadership, while facilitating collaborative conversation. Define and evolve the self-directed investing experience in alignment with the Consumer and Digital Strategy. Create experience roadmaps aligned with partner business objectives. Take experiences from initial concept through user research, co-creation, and rapid prototyping. Articulates the trade-off between KPIs that measure customer experience and KRIs that measure risk. Clearly quantifies the strategic value and business benefit of the self-directed investing experience and contributes to executive management evangelization for investment approval. Demonstrates thought leadership by integrating analytics drive innovative experiences for customers that have a positive impact on business results. Manages a consistent, repeatable set of product artifacts (product-level roadmaps, feature / function gap analysis, journey / process maps, inventory of best-in-class experiences), evolving them in sync as our business changes and grows. Qualifications: Basic Qualifications Bachelors degree, or equivalent work experience 7 or more years of product management experience Preferred Skills/Experience Considerable knowledge of trading, investing, wealth management, and/or digital advice Extensive product/program development, implementation and strategic analysis Excellent management, leadership and interpersonal skills Advanced marketing and marketing research skills Thorough knowledge of competitive market, operations and various products and services within the wealth management & investing spaces Well-developed verbal and written communication skills Strong financial and competitive analysis skills Job: Sales Primary Location: New York-NY-New York Shift: 1st - Daytime Average Hours Per Week: 40 Requisition ID: Other Locations: Minnesota-MN-Minneapolis, Georgia-GA-Atlanta, Texas-TX-Irving, CA-CA-San Francisco U.S. Bank is an Equal Opportunity Employer committed to creating a diverse workforce. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
  • 1
  • Negotiable
  • None
  • None
  • Re-67040
  • Permanent
  • 1

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