Industrial Store Customer Service Representative

Customer Service jobs >> Other Customer Service




Job Description

Norco is currently seeking an individual to fill our Industrial Store Customer Service Representative position. The Industrial Store Customer Service Representative is responsible for serving walk-in customers and phone-in customers.Other responsibilities include, but are not limited to:

  • Greet customers in a professional and enthusiastic way
  • Answer telephone calls promptly
  • Demonstrate in-depth knowledge of products, placement, availability, price and use
  • Sell welding and safety products and services to customer
  • Process customer orders and accurately input customer order into the computer
  • Research products needed for customer special applications
  • Follow up on customer orders not processed correctly and remedy situation
  • Keep sales literature current and organized
  • Perform other tasks as assigned or necessary
  • Will be required to assist with back up CDL driving responsibilities


  • Good working knowledge of all industrial products and gases
  • Ability to frequently lift up to 50 lbs
  • Ability to occasionally lift up to 100 lbs
  • Ability to sit, stand, or walk for extended periods of time
  • Must have or be able to get Class A CDL within 6 months
  • No at fault accidents within the previous 3 years

Additional Information

Norco offers a competitive compensation/benefit package, including:

  • Employee Stock Ownership Plan (ESOP)
  • Health, Vision and Dental Insurance
  • Health Savings Account (HSA) 
  • Medical and Dependent Care Flex Accounts (FSA)
  • Life Insurance provided at no cost to employee by Norco through GAWDA
  • Supplemental Accident, Disease, and Life Insurance through Colonial Life Insurance
  • Employee Tuition Reimbursement
  • 401(k) with Employer Matching
  • Wellness Program
  • Employee Discount on products sold by Norco

    Norco, Inc is an Equal Opportunity/Affirmative Action Employer
    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

    • 1
    • Negotiable
    • None
    • None
    • Sm-164212
    • Permanent
    • 114

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