Consulting Manager, Networking - Voice

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Negotiable

Permanent

Description

SunIRef:it



Consulting Manager, Networking - Voice



Prudential



2,864 reviews



-



Roseland, NJ



Prudential



2,864 reviews



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Consulting Manager, Networking - Voice-GBT000G0

Description



The selected candidate will work with the Global Business Technology Solutions (GBTS) Network Operations (Data & Voice) Services team. Primary responsibilities would be to provide technical support for all Voice/VoIP Communications systems in a multi-campus environment. Configure and install Voice/VoIP communications networks and equipment in support of voice, data, and video applications. Analyze current and future Voice/VoIP communications needs, define requirements and provide recommendations to management. Supervise vendors in day to day operations and Voice/VoIP communication supported projects. Knowledge of Avaya PBX and Call Center Programming, as well as Cisco telephony products a must.



Other responsibilities would include automating day to day processes with a self-service mindset, operationalizing cloud management, maintenance upgrades, level 1 support, troubleshooting, monitoring and reporting, alerting, and maintaining Standard Operating Procedures (SOP).



The ideal candidate should have 3 to 5 years experience in the required technical areas, be highly motivated and have excellent writing and communication skills.



Qualifications



Experience in the following areas required:



VDNs and Vectoring

Have a working knowledge of IP addressing and subnets.

Have a working knowledge of portable network test equipment, such as flukes, sniffer.

Good understanding of Cisco Routers and switches

5-7 experience in voice telephony and data network technologies.

Fundamental analytical, problem solving, and decision making skills are required.

Ability to work well with others.

AVAYA PBX 450 systems as well as CM types.

AVAYA ASA program.

AVAYA Modular Messaging and/or Aura Messaging.

CMS.

Cisco Call Managers (voice)

Unity voice mail and programming stations and extensions.

Windows Operating Systems, DNS, TCP/IP, SMS and Microsofts management

Experience in the following would be a strong plus:



Ability to automate via scripting or vendor tooling

PowerShell, Perl, Python, KSH/BASH

Experience with Cloud Computing/Technology



Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The companys well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudentials businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services.



We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit ****************** to learn more about our values, our history and our brand.



Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law.



Note that this posting is intended for individual applicants. Search firms or agencies should email Staffing at ******************************* for more information about doing business with Prudential.



Job Function Technology Infrastructure & Operations



Primary Location United States-New Jersey-Roseland



Schedule Full-time



Travel No



Prudential - Just posted

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  • Negotiable
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  • Re-156616
  • Permanent
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