Sr. Custodian - Hospitality (MED CTR CUSTODIAN SR)

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Job Details

Job Title Sr. Custodian - Hospitality (MED CTR CUSTODIAN SR) Job ID 19555

Job Code 5086 Job Family Trades & Services


Parnassus (SF)

Weekly Hours 40 ; 100%

Appointment Type Career Department Hospity Svcs ML

Shift 8-hour Variable Full/Part Time Full-Time

Union Information This classification is represented by a union

At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining whats possible for the patients we serve - a promise we share with the professionals who make up our team.

Ranked by U.S. News & World Report as seventh in the country - UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.

Department Description

The Hospitality Services Department provides housekeeping services, floor care, carpet care, specialized cleaning projects, recycling, solid waste removal, and biohazardous waste removal at three locations: Parnassus Heights, Mount Zion, and Mission Bay-Owens Street.

The department also provides consultative services to satellite UCSF clinics located throughout the Bay Area. The main office of the department is located at 505 Parnassus Avenue - San Francisco, CA.

Job Summary

Under the immediate supervision Sr. Custodian Supervisor, a Lead Custodian, or the Operations Manager, the incumbent performs the following:

Duties and Essential Job Functions:

15% Collection and Disposal of Solid Waste and Soiled Linen:

Follows Infection Control Policies. Empties and cleans waste receptacles and replaces plastic liners. Labels, collects and removes infectious and non-infectious waste material from assigned areas. Collects soiled linen from patient areas and disposes of it via linen chute or by transporting it in covered soiled linen carts. Uses large tilt trucks to transport regular waste to a disposal unit or compactor. Uses hand trucks for the transportation of infectious waste containers to designated area or unit for safekeeping and proper disposal.

30% Floor Care:

The Floor Care job consists of sweep/dust mop and wet mop hard floors in rooms for non-patient or patient use, laboratories, bathrooms, hallways and stairways; spot mop to remove stains or spillage; vacuum clean carpets in offices, patient rooms, waiting areas, conference rooms, libraries, hallways, stairways, etc., spot clean carpets; uses standard cleaning equipment to strip or scrub floors, apply floor finish/sealer, burnish floors, shampoo carpets and furniture, clean baseboards, door kick plates, elevator tracks; operates electric and/or battery powered equipment including but not limited to floor polishers, floor scrubbers, automatic scrubbers, burnishes, steam cleaners, carpet shampoo machines, carpet extractors, furniture shampoos, and heavy duty dry/wet pick up vacuum cleaners, etc.

50% General Cleaning:

Dust and/or washes furniture and fixtures in offices, classrooms, shops, conference rooms, laboratories, kitchens, dining rooms, laundry rooms, nurse stations, patient rooms and non-patient rooms and/or areas; clean over bed tables, side tables, chairs, patients and staff lockers, IV stands, all wall mounted fixtures, including thermometers, lamps, television sets and brackets; clean ice machines, refrigerators, water fountains, vents, venetian blinds, blackboards, telephones, computer tables, counter tops, desks and table tops, cabinets tops, shelves, bookshelves, window sills, doors, partitions, etc., in restrooms, washes and sanitizes walls, toilet bowls, urinals, sinks, mirrors, soap dispensers, toilet tissue and towel dispensers, seat cover dispensers, plumbing fixtures; clean showers and bathtubs, soap dishes, handrails and shower fixtures. May use ladders and movable stepladders to perform some cleaning tasks.

3% Supplies and Equipment:

Requisition paper supplies, hand lotion/soap, chemicals/cleaning solutions, shampoo, wax stripper, floor finish/sealers, mop heads, buffing/striping pads, and shampoo pads. Observes safety regulations by wearing eye protection and gloves when mixing chemicals or cleaning agents; maintains an adequate inventory in assigned storage closets of properly labeled cleaning materials and other supplies; refill properly labeled secondary containers/spray bottles; refill dispensers in bathrooms and other hand washing stations.

2% Other Functions and Responsibilities:

Performs other related duties as instructed by immediate supervisor; may be reassigned to other work areas as operational needs dictate; clean beds after patient discharges or transfers, clean gurneys, portable commodes, chart racks, medicine carts; wash trash cans, trash tilt trucks, sweep grounds; move beds and/or light weight furniture within a unit or between floors; strip beds; make beds inspects own work, reports missing furniture, repairs needed; secure/locks work area, reports unauthorized person on the premises; report fires or safety hazards; respond to emergencies, following procedures, as in the case of fires, disasters or floods.

Required Qualifications

Ability to clean and maintain assigned areas in conformance with established procedures and standards

Good working knowledge of appropriate cleaning methods, material and proper use and care of floor machines e.g. buffers, electric or battery operated automatic scrubbers, vacuum cleaners, shampooed/scrubbing machines, regular floor stripper/scrubber, floor drier, and electric or gasoline air floor sweepers

Ability to apply appropriates cleaning methods and techniques in special areas following given guidelines

General knowledge of equipment needed in emergencies such as floods, disaster or fires

Ability to maintain harmonious working relationship with associates, supervisor and hospital staff members

The flexibility to orient and work at all UCSF Health locations

Preferred Qualifications

Previous experience



Living Pride Standards

Service Excellence

Demonstrates service excellence by following the Everyday PRIDE Guide with the UCSF Medical Center standards and expectations for communication and behavior. These standards and expectations convey specific behavior associated with the Medical Centers values: Professionalism, Respect, Integrity, Diversity and Excellence, and provide guidance on how we communicate with patients, visitors, faculty, staff, and students, virtually everyone, every day and with every encounter. These standards include, but are not limited to: personal appearance, acknowledging and greeting all patients and families, introductions using AIDET, managing up, service recovery, managing delays and expectations, phone standards, electronic communication, team work, cultural sensitivity and competency.

Uses effective communication skills with patients and staff; demonstrates proper telephone techniques and etiquette; acts as an escort to any patient or family member needing directions; shows sensitivity to differences of culture; demonstrates a positive and supportive manner in which patients / families/ colleagues perceive interactions as positive and supportive. Exhibits team work skills to positively acknowledge and recognize other colleagues, and uses personal experiences to model and teach Living PRIDE standards.

Exhibits tact and professionalism in difficult situations according to PRIDE Values and Practices

Demonstrates an understanding of and adheres to privacy, confidentiality, and security policies and procedures related to Protected Health Information (PHI) or other sensitive and personal information.

Demonstrates an understanding of and adheres to safety and infection control policies and procedures.

Assumes accountability for improving quality metrics associated with department/unit and meeting organizational/departmental targets.

Work Environment

Keeps working areas neat, orderly and clutter-free, including the hallways. Adheres to cleaning processes and puts things back where they belong. Removes and reports broken equipment and furniture.

Picks up and disposes of any litter found throughout entire facility.

Posts flyers and posters in designated areas only; does not post on walls, doors or windows.

Knows where the Environment of Care Manual is kept in department; corrects or reports unsafe conditions to the appropriate departments.

Protects the physical environment and equipment from damage and theft.

The flexibility to orient and work at all UCSF Medical Center locations is required.
  • 1
  • Negotiable
  • None
  • None
  • Re-144361
  • Permanent
  • 0

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