Technical Training Specialist

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Technical Training Specialist

Buffalo Grove, Illinois

Customer Services

****** Smart Infrastructure Share Job

Job Description

Organization: Smart Infrastructure

Business Unit: Regional Solutions & Services Americas

Requisition Number: ******

Primary Location: United States-Illinois-Buffalo Grove

Assignment Category: Full-time regular

Experience Level: Mid level

Education Required Level: High School Diploma / (GED)

Travel Required: 60%

Division Description:

The Siemens Building Technologies Division is the North American marketleader for safe and secure, energy-efficient and environmentally-friendlybuildings and infrastructure. As a technology partner, service provider, andsystem integrator, Building Technologies has offerings for fire protection;life safety; and security as well as building automation; heating, ventilation,and air conditioning (HVAC); and energy management. Since 1995,Siemens has helped to modernize nearly 7,000 buildings worldwide,including important American landmarks such as World Trade CenterMemorial, Times Square Building, Carnegie Hall, Walt Disney World andthe Mount Vernon Estate. For more information, please visit:********************

Job Description:

Position Overview The Training Specialist for Smart Infrastructure (SI) is responsible for delivering high quality solutions training for Specialists, Field Technicians, Field Engineers and/or customers. You will function as an expert in providing technical support in the delivery of training programs to meet the skill competencies of the learners. In this role, you are responsible for delivering learning solutions in both classroom and electronic environments assisting internal employees and external customers to achieve specific learning objective. You will report to the SI Academy Manager who reports to the Director of SI Academy. Responsibilities

Test product functionality in course training exercises for revised course materials to accommodate new software and hardware functionality.

Maintains expertise on knowledge of service strategies, design engineering, installation, startup and troubleshooting techniques

Tests usability, product functionality and becomes a company expert on new products.

Setup and pack up equipment for courses of instruction. Need to be able to lift up to 50 lbs.

Reporting, tracking and completing preventative and corrective maintenance on assigned products. Required Knowledge/Skills, Education, and Experience

HS Diploma/GED equivalent - Associates degree in Business Administration, Engineering or related field preferred.

Two to five years in a field position (Systems or Service Specialist, Fire Specialist, Security Specialist, Engineer, Sales Engineer, Project Manager) or successful experience in a comparable training role.

60% travel requirement for this role

Demonstrated proficiency in instructional techniques and course development utilizing a wide range of media and learning strategies

Strong platform skills and written communication skills with the ability to effectively communicate with employees at all levels.

Qualified Applicants must be legally authorized for employment in the United States. Qualified Applicants will not require employer sponsored work authorization now or in the future for employment in the United States. Preferred Knowledge/Skills, Education, and Experience

Experience with one of the following disciplines:

Building Automation Systems

Security products

Fire and Life Safety

Siemens Smart Infrastructure (SI) is shaping the market for intelligent, adaptive infrastructure for today and the future. It addresses the pressing challenges of urbanization and climate change by connecting energy systems, buildings and industries. SI provides customers with a comprehensive end-to-end portfolio from a single source - with products, systems, solutions and services from the point of power generation all the way to consumption. With an increasingly digitalized ecosystem, it helps customers thrive and communities progress while contributing toward protecting the planet. SI creates environments that care. Siemens Smart Infrastructure has its global headquarters in Zug, Switzerland, and has around 71,000 employees worldwide.


Equal Employment Opportunity Statement

Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.

EEO is the Law

Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.

Pay Transparency Non-Discrimination Provision

Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here. Apply Share Job

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