Technical Support Engineer 1

Other jobs >> General

Negotiable

Permanent

Description

Position_overview_and_Job_Responsibilities:

* Providing technical support to Fortinet customers

* Collection, analysis and change recommendations of configuration

* Collection and analysis of customer network information as well as packet

capture

* Recommending corrective actions based on gathered data and its analysis

* Running real-time phone or remote access sessions with customers

Requirements

* Experience working as engineer in telecommunication, networking or

security industry or equivalent education (New graduates are welcome to

apply)

* Good knowledge of OSI model and TCP/IP protocol

* Administrative knowledge of Windows, Unix or Linux

* Proficient spoken and written English

* Positive, communicative and customer oriented attitude

Desired

* Having any of industry certificates (FCNSA, CCNA)

* Basic experience with security devices (Firewalls, IPSs, Mail Security

Gateways etc.)

* Knowledge of dynamic routing protocols and its implementation (OSPF, BGP)

* Knowledge of authentication protocols and methods (LDAP, SSO, 2-factor

authentication etc.)

Education

* Bachelors Degree in Engineering or Science or equivalent experience

#LI- MG1



#GD



About_Us



Fortinet (NASDAQ: FTNT) secures the largest enterprise, service provider, and

government organizations around the world. Fortinet empowers its customers with

intelligent, seamless protection across the expanding attack surface and the

power to take on ever-increasing performance requirements of the borderless

network - today and into the future. Only the Fortinet Security Fabric

architecture can deliver security features without compromise to address the

most critical security challenges, whether in networked, application, cloud or

mobile environments. Fortinet ranks #1 in the most security appliances shipped

worldwide and more than 400,000 customers trust Fortinet to protect their

businesses. Learn more at , the Fortinet Blog , or

FortiGuard Labs .
  • 1
  • Negotiable
  • None
  • None
  • Re-102053
  • Permanent
  • 13

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